Decision-making content

The performance support portal comprises circa 40 short video sprints supported by written transcripts. Each video can be viewed in any order and as many times as you like.

Search for the content you need advice for, and the platform will generate suggestions for you to consider.

The videos cover the critical decision-making points of each phase:

Master your leadership

• Choosing the right contract manager
• How to work in a matrix organisation

What should be considered in the planning phase  

• Operationalising the risk assessment process
• The impact of technical specifications on risk
• The effect of contracting strategies on risk
• Battle of the laws – H&S vs Commercial and contract
• Delivering a capital project? What are the key roles?
• Importing plant and equipment – what are your responsibilities?
• Using the contract to influence the management of interfaces
• Costs and risks arising from operational integration of newly procured plant and equipment.
• Health and safety T&Cs – do’s and don’ts
• The whole-of-life assessment for safety and costs
• How to risk assess your project plan to attract the right bidders?
• Procuring safety-critical services? Are kitemarks sufficient?
• Specifying safety performance metrics and data for new and replacement plant
• Managing client-side safety information pre-contract
• Safety risk transfer – is it allowed?
• Singular or segmented supply chain process – what is right for you?
• Aligning culture, contract and work delivery (FIDIC vs NEC3)
• Does your standard PQQ process really tell you if your contractor is competent?
• Developing a work package risk register – what are the factors?
• What is competence in the context of the supply chain?
• The practical use of principles of prevention
• Key roles in the Project Management Organisation – a regulatory perspective

Enhancing performance (Do)

• The relationship between safety rules, risk assessments and work instructions
• Practical application of Permit to Work
• The relationship between work instructions, risk assessment and method statements
• Reviewing risk assessments: improving operational control and reducing liability
• Using the contract to manage multi-tiered contractor risk
• The art of effective bid evaluation

Monitoring performance (Check)

• Inspections and audits: is there a difference
• Using cause and effect to identify plant/contract-specific KPIs
• The effective contract review process
• Does independent assurance help you understand how systems work in practice?

Learning lessons (Act)

• Using organisational learning to streamline re-contracting