Performance support aims

How often are your decisions rushed and constrained by time or cost or because you didn’t have anyone to bounce your ideas off? 

Performance support helps you do things right, right from the start. Learn to understand the consequences of your decisions and make choices that result in safer, more effective, and more efficient outcomes.

Our performance support solution is constructed around the cycle:

• Leadership
• Plan
• Do
• Check 
• Act

Performance support content

The performance support portal comprises circa 40 short video sprints supported by written transcripts. Each video can be viewed in any order and as many times as you like.

Search for the content you need advice for, and the platform will generate suggestions for you to consider.

The videos cover the critical decision-making points of each phase:

Leadership

• What effect is your management style having in practice
• Leadership styles – which one is right for you?
• Check your people skills – what do you need to work on?

What should be considered in the planning phase (Plan)

• Operationalising the risk assessment process
• The impact of technical specifications on risk
• The effect of contracting strategies on risk
• Planning for emergencies: are you covering all the scenarios?
• Battle of the laws – H&S vs Commercial and Contract
• Using the contract to influence the management of interfaces
• How to risk assess your project plan to attract the right bidders?
• Procuring safety-critical services?
• Are kitemarks sufficient?
• Specifying safety performance metrics and data for new and replacement plant
• Aligning culture, contract and work delivery (FIDIC vs NEC3)
• Managing information at the pre-construction phase
• The practical use of principles of prevention
• Approaches to managing construction risk
• Key aspects of construction handover
• Key roles in the Project Management Organisation – a regulatory perspective
• The real value of a construction safety plan Using your limited budget to improve operations risk control

Enhancing performance (Do)

• The relationship between safety rules, risk assessments and work instructions
• Practical application of Permit to Work
• The relationship between work instructions, risk assessment and method statements
• Reviewing risk assessments: improving operational control and reducing liability
• Setting people to work effectively
• What to do if an HSE inspector calls?
• Using the contract to manage multi-tiered contractor risk
• How to use project risk assessment to control risk in construction operations
• Recipe for an effective weekly meeting

Monitoring performance (Check)

• Inspections and audits: is there a difference?
• Supervision and monitoring – is there a difference?
• Comparing methods for investigating accidents and incidents
• Leading and lagging indicators for safety
• Choosing the right team for investigating accidents and incidents
• The effective contract review process
• A practical approach to risk-based monitoring
• Does independent assurance help you understand how systems work in practice?
• The components of hazard operability studies in SIMOPS

Learning lessons (Act)

• Signs of poor project and construction management capability
• A safe system of work – whose responsibility is it? A claims perspective.
• Common pitfalls associated with risk assessments