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10 hours

Performance Support for Wind Power Lead Technicians

Make the best decisions for everyone in the workplace by managing your plant, people, and work environment to achieve effectiveness, efficiency and safety excellence.

From: £18.00 + VAT / month

Available DatesPayment Options:

  • £18 + VAT per month.
  • Sign up any time.
  • Automatic monthly renewal.
  • Cancel prior to subscription renewal.
  • No refunds.
  • £180 + VAT per year.
  • Save 20% with yearly subscription.
  • Sign up any time.
  • Automatic yearly renewal.
  • Cancel prior to subscription renewal.
  • No refunds.

Who is it for?

Onshore and offshore wind power professionals, including:

  • Lead technicians
  • Supervisors
  • Authorised technicians
  • Team leaders

How will your performance improve?

You will refine critical decision-making skills, including:

  • A range of critical planning and work execution decisions.
  • Insights on the safest, most effective and most efficient management of teams and assets.
  • Best practices to effectively and safely set people to work.
  • Awareness of site hazards and how to control them.

What is included?

  • 10 hours of bite-sized self-paced learning sprints.
  • Lifetime access to downloadable transcripts.
  • 24/7 access to digital resources.
  • Available on desktop and on the go with the mobile app.
  • Engage with a community of industry experts.
  • CPD certificate.

How good is this solution?

  • Proactively identify asset and occupational health and safety risks and opportunities.
  • Boost team collaboration for optimal results.
  • Easily accessible via the app whilst you work.
  • CPD UK approved.
Lead technician

Is performance support for you?

How can you oversee all job requirements for your crew easily and efficiently? How do you know what risks to take and which ones to stay clear off?

As a critical resource who plans, supervises and troubleshoots activities, you need to be able to make important decisions that affect the safety of your teams and assets. So it’s critical that you are equipped with decision-enhancing tools, not time-consuming forms.

Available online and on the go, our portfolio of circa 40 short videos is at your fingertips so you can inform, verify, and improve your decisions whenever and wherever. 

We help you succeed in your role. With performance support by your side, you develop more confidence in making informed decisions whilst offering supervision, guidance and support to technicians and ensuring that assets are maintained in a safe, efficient and cost-effective manner.

Performance support maximises production, helps you proactively manage risk and pinpoint performance improvements. The solution helps better decision-making in the workflow, and we also connect you with a global community of like-minded professionals for insightful peer opinion.

Curious to learn more? Try the free demo!

But don’t just take our word for it.

Hundreds of leading wind energy organisations worldwide trust the ARMSA approach.

Trusted By


Our approach

Traditional attitudes towards safety don’t apply at ARMSA. Our research shows that some of the most critical safety decisions are made at the front end of project planning. This next-generation content explains how your decisions impact asset performance and occupational safety. The diagram below shows the proactive and reactive elements of decision-making covered in ARMSA performance support sprints.

Front-end decision-making components

  • Work planning decisions
  • Emergent operations failure

Late-stage decision-making components

  • Hazard observation
  • Incidents
  • Minor accident
  • Major accident
  • Fatality

Performance support aims

How often are your decisions rushed and constrained by time or cost or because you didn’t have anyone to bounce your ideas off? 

Performance support helps you do things right, right from the start. Learn to understand the consequences of your decisions and make choices that result in safer, more effective, and more efficient outcomes.

Our performance support solutions are constructed around the cycle:


Decision-making content

The performance support portal comprises circa 40 short video sprints supported by written transcripts. Each video can be viewed in any order and as many times as you like.

Search for the content you need advice for, and the platform will generate suggestions for you to consider.

The videos cover the critical decision-making points of each phase:

Master your leadership

  • Leadership styles – which one is right for you?
  • Check your people skills. What do you need to work on?
  • The team leader qualities – what does it take to be an effective team leader?

What should be considered in the planning phase  

  • Operationalising the risk assessment process
  • The practical use of principles of prevention
  • Essential elements of a plan
  • Running a successful team – the team leader’s toolbox
  • What makes a successful team?

Enhancing performance (D0)

  • The relationship between safety rules, risk assessments and work instructions
  • Practical application of Permit to Work
  • The relationship between work instructions, risk assessment and method statements
  • Reviewing risk assessments: improving operational control and reducing liability
  • Setting people to work effectively
  • What to do if an HSE inspector calls?
  • How to effectively deliver on-the-job hazard briefing to the contractor
  • The communication highway – components of effective communication
  • Top tips when communicating information
  • Effective hazard identification
  • Common hazards within wind power (c.10)
  • Effective pre-job briefing

Monitoring performance (Check)

  • Supervision and monitoring – is there a difference?
  • A practical approach to risk-based monitoring

Learning lessons (Act)

  • Common pitfalls of the setting people to work process
  • Is there a difference between an accident, incident and near-miss – most common definitions
  • Common pitfalls associated with risk assessments

About the Facilitator

Khalida Suleymanova and Rakesh Maharaj
Khalida and Rakesh extensively researched the Lead Technician’s role and the effects of their decision-making on team, asset and safety performance.

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