Performance support description

Performance support aims

The purpose of performance support is to help you do things right, right from the start. It helps you understand the consequences of your decisions and provides you with choices that result in safer, more effective and efficient outcomes.

How often are your decisions time-constrained, cost-constrained and rushed because you didn’t have anyone to bounce your ideas off? This is what performance support is all about.

Constructed around the:

• Leadership
• Plan
• Do
• Check 
• Act

cycle, our performance support portal comprises c.40 short video sprints supported by written transcripts. Each sprint can be taken in any order and can be viewed as many times as is necessary.

You can search for the content you need immediate advice on the platform and the system will generate several suggestions for you to consider.

You can also connect with like-minded professionals from around the world to share challenges and solutions. Delivered using our innovative light board technology, by our consultants who have worked within the industry collectively for 20+ years.

What should be considered in the planning phase (Plan)

• Operationalising the risk assessment process
• The impact of technical specifications on risk
• The effect of contracting strategies on risk
• Planning for emergencies: are you covering all the scenarios?
• Battle of the laws – H&S vs Commercial and Contract
• Using the contract to influence the management of interfaces
• How to risk assess your project plan to attract the right bidders?
• Procuring safety-critical services?
• Are kitemarks sufficient?
• Specifying safety performance metrics and data for new and replacement plant
• Aligning culture, contract and work delivery (FIDIC vs NEC3)
• Managing information at the pre-construction phase
• The practical use of principles of prevention
• Approaches to managing construction risk
• Key aspects of construction handover
• Key roles in the Project Management Organisation – a regulatory perspective
• The real value of a construction safety plan Using your limited budget to improve operations risk control

Enhancing performance (Do)

• The relationship between safety rules, risk assessments and work instructions
• Practical application of Permit to Work
• The relationship between work instructions, risk assessment and method statements
• Reviewing risk assessments: improving operational control and reducing liability
• Setting people to work effectively
• What to do if an HSE inspector calls?
• Using the contract to manage multi-tiered contractor risk
• How to use project risk assessment to control risk in construction operations
• Recipe for an effective weekly meeting

Monitoring performance (Check)

• Inspections and audits: is there a difference?
• Supervision and monitoring – is there a difference?
• Comparing methods for investigating accidents and incidents
• Leading and lagging indicators for safety
• Choosing the right team for investigating accidents and incidents
• The effective contract review process
• A practical approach to risk-based monitoring
• Does independent assurance help you understand how systems work in practice?
• The components of hazard operability studies in SIMOPS

Learning lessons (Act)

• Signs of poor project and construction management capability
• A safe system of work – whose responsibility is it? A claims perspective.
• Common pitfalls associated with risk assessments