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10 hours

Performance Support for Wind Power O&M Managers

Maximise performance, minimise risk and ensure compliance needs are met in your cost-conscious energy production business.

£180.00 + VAT

Available Dates:

Who is it for?

Onshore and offshore wind power professionals, including:

  • Operations managers
  • Maintenance managers
  • O&M package managers
  • Operations and maintenance engineers
  • Service planning managers
  • Deputy O&M managers

What will you gain?

  • Digital advice on a range of planning and work execution decisions
  • Insights on the safe, effective and efficient management of sites
  • Knowledge about how to improve processes and safety performance
  • Knowledge of when and how to collaborate with other departments
  • How to effectively and safely set people to work

What is included?

  • 10 hours of bite-sized performance support sprints
  • Self-paced, accessible on-demand at the point of need
  • Video materials and downloadable transcripts
  • 12-months access
  • Engagement with a community of professionals
  • CPD certificate

How good is this solution?

Performance support helps:

  • Reduce frictional costs by 5%
  • Reduce scope variations by 10%
  • Proactively identify asset and occupational health and safety risks and opportunities
  • Access is easy throughout the everyday flow of work
  • Accessible on mobile app and desktop
OPS Manager Product Face

Is performance support for you?

As an O&M Manager, your responsibilities encompass the safe, effective and efficient running of your sites. Enabling your people to work collaboratively whilst constantly improving processes and safety performance is a real challenge.

Whether you manage a local site or are responsible for an extensive portfolio spanning many countries, ARMSA Academy’s performance support sprints ensure you are equipped with the insights and knowledge you need to make better-informed decisions.

Available online and on the go, our portfolio of short video-based materials helps you maximise production and proactively manage risk while identifying value and pinpointing performance improvements. Performance support helps with your decision-making in the workflow.

We want you to succeed in your role. With c.40 more performance video sprints at your fingertips, whenever and wherever, you can inform, verify, and improve your decisions at the time convenient for you. In addition, you are connected and integrated with a global community of like-minded professionals – so you can always seek peer opinion too.

If this doesn’t explain performance support – test drive the demo!

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Performance Support for Wind Power O&M Managers
Performance Support for Wind Power O&M Managers
Performance Support for Wind Power O&M Managers
Performance Support for Wind Power O&M Managers
Performance Support for Wind Power O&M Managers
Performance Support for Wind Power O&M Managers
Performance Support for Wind Power O&M Managers
Performance Support for Wind Power O&M Managers
Performance Support for Wind Power O&M Managers

Elements of performance support

The front-end of project planning is where some of the most critical decisions are made. This performance support will help you understand how these decisions impact O&M activities and occupational safety. This diagram shows what proactive and reactive elements of management decision-making are covered by performance support.

Front-end decision-making components

  • Organisational culture
  • Commercial/contract framework
  • Organisational precursors
  • Work planning decisions
  • Emergent operations failure

Late-stage decision-making components

  • Hazard observation
  • Incidents
  • Minor accident
  • Major accident
  • Fatality

Performance support description

Performance support aims

The purpose of performance support is to help you do things right, right from the start. It enables you to understand your decisions’ consequences and provides choices that result in safer, more effective, and efficient outcomes.

How often are your decisions time-constrained, cost-constrained, and rushed because you didn’t have anyone to bounce your ideas off? With performance support by your side, you can be confident in the direction you are taking.

Constructed around the:

  • Leadership
  • Plan
  • Do
  • Check 
  • Act

cycle, our performance support portal comprises c.40 short video sprints supported by written transcripts. Each sprint can be taken in any order and viewed as many times as necessary.

You can search for the content you need immediate advice on the platform, and the system will generate several suggestions for you to consider.

You can also connect with like-minded professionals worldwide to share challenges and solutions. Our consultants, who have worked within the industry collectively for 30+ years, have delivered performance support using our innovative light board technology.

Performance support content

We cover the following decision-making points in each phase:

Master your leadership

  • What effect is your management style having in practice?
  • Leadership styles – which one is right for you?

What should be considered in the planning phase?  

  • Operationalising the risk assessment process
  • The impact of technical specifications on risk
  • The effect of contracting strategies on risk
  • Planning for emergencies: are you covering all the scenarios?
  • The impacts of preventative and breakdown maintenance on risk
  • What is competence?
  • Growing your portfolio: what is organisational change?
  • The importance of job risk profiling when hiring staff
  • The wider benefits of management of change
  • Basics of applying construction safety regulation to operations and maintenance
  • Scheduled maintenance strategy – what are the options?
  • The practical use of principles of prevention

Enhancing performance (Do)

  • The relationship between safety rules, risk assessments and work instructions
  • Practical application of Permit to Work
  • The relationship between work instructions, risk assessment and method statements
  • Reviewing risk assessments: improving operational control and reducing liability
  • Setting people to work effectively.
  • Safe, effective and efficient delivery of work – a work management approach
  • The importance of sequential decision-making in risk control
  • How to use RAMS to streamline O&M procedures?
  • What are the components of a standard operating procedure (AWP v RAMS)?
  • Do you have a robust enough Emergency Response organisation?
  • What to do if an HSE inspector calls?
  • Effective hazard identification.

Monitoring performance (Check)

  • Inspections and audits: is there a difference
  • Supervision and monitoring – is there a difference?
  • Comparing methods for investigating accidents and incidents
  • Leading and lagging indicators for safety
  • Choosing the right team for investigating accidents and incidents
  • The criticality of statutory inspections
  • Finding the true leading KPIs
  • Developing audit questions to do the right things right, not more of the wrong things right.
  • Using cause and effect to identify plant/contract-specific KPIs
  • A practical approach to risk-based monitoring

Learning lessons (Act)

  • Common pitfalls of the setting people to work process
  • Common pitfalls associated with risk assessments

About the Facilitator

Khalida Suleymanova and Rakesh Maharaj
Rakesh and Khalida studied the Operations and Maintenance Managers’ role and the effects of their decision-making on safety and business performance.

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