The performance support portal comprises circa 40 short video sprints supported by written transcripts. Each video can be viewed in any order and as many times as you like.

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The videos cover the critical decision-making points of each phase:

Master your leadership

• What effect is your management style having in practice?
• Leadership styles – which one is right for you?

What should be considered in the planning phase?  

• Operationalising the risk assessment process
• The impact of technical specifications on risk
• The effect of contracting strategies on risk
• Planning for emergencies: are you covering all the scenarios?
• The impacts of preventative and breakdown maintenance on risk
• What is competence?
• Growing your portfolio: what is organisational change?
• The importance of job risk profiling when hiring staff
• The wider benefits of management of change
• Basics of applying construction safety regulation to operations and maintenance
• Scheduled maintenance strategy – what are the options?
• The practical use of principles of prevention

Enhancing performance (Do)

• The relationship between safety rules, risk assessments and work instructions
• Practical application of Permit to Work
• The relationship between work instructions, risk assessment and method statements
• Reviewing risk assessments: improving operational control and reducing liability
• Setting people to work effectively.
• Safe, effective and efficient delivery of work – a work management approach
• Planning and organising for work
• How to use RAMS to streamline O&M procedures?
• What are the components of a standard operating procedure (AWP v RAMS)?
• Do you have a robust enough Emergency Response organisation?
• What to do if an HSE inspector calls?
• Effective hazard identification.

Monitoring performance (Check)

• Inspections and audits: is there a difference
• Supervision and monitoring – is there a difference?
• Comparing methods for investigating accidents and incidents
• Leading and lagging indicators for safety
• Choosing the right team for investigating accidents and incidents
• The criticality of statutory inspections
• Finding the true leading KPIs
• Developing audit questions to do the right things right, not more of the wrong things right.
• Using cause and effect to identify plant/contract-specific KPIs
• A practical approach to risk-based monitoring

Learning lessons (Act)

• Common pitfalls of the setting people to work process
• Common pitfalls associated with risk assessments